Welcome to Gleza Store. We provide premium cleaning and hygiene products.
Last updated: August 24, 2026
Thank you for shopping with Gleza Cleaning Products. We want you to be completely satisfied with every purchase. Please read this policy carefully to understand how returns, refunds, and cancellations work.
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery at glezaindia@gmail.com or WhatsApp +91 93801 17744 with your order number and photos of the product. Once verified, we will arrange a free replacement or a full refund at no additional cost to you.
Because our products are cleaning liquids and powders, for hygiene and safety reasons we can only accept returns of items that are unopened, unused, and in their original sealed packaging. Return requests must be raised within 7 days of the delivery date.
Opened, used, or partially used bottles and packs cannot be returned, except where the product was damaged, defective, or incorrect as described in Section 1.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are processed within 5-7 business days. For prepaid orders, the refund is credited to your original payment method. For Cash on Delivery orders, the refund is issued via bank transfer or UPI to the details you provide.
You may cancel your order free of charge any time before it has been shipped, by contacting us at the details below. Once an order has been dispatched it cannot be cancelled, but you may request a return once it is delivered, subject to this policy.
Original shipping charges are non-refundable, except where the return is due to our error (a damaged, defective, or incorrect item).
For any questions about returns, refunds, or cancellations, please reach out to us: